Effective Date: September 24, 2026
At Smart Rent To Own (Smart RTO), we respect your privacy and take reasonable steps to protect the information you provide when you shop with us. This Privacy Policy explains how Smart RTO Furniture collects, uses, and handles information through our website, online store, customer service channels, and related services.
1. Information You Provide
We may receive information when you:
- Create an account
- Place an order
- Add products to your cart
- Contact our team
- Request delivery or shipping
- Apply for financing
- Subscribe to promotional messages
- Submit information through forms on our website
2. Orders and Online Shopping
When you purchase from Smart RTO online, information connected with your order is used to process the transaction and provide the requested products or services.
This can include confirming your purchase, arranging delivery or shipping, providing order updates, handling returns, and responding to questions about your order.
3. Payments
Payments made through our online store may be processed through Shopify and third-party payment providers.
We may support payment methods such as credit cards, Apple Pay, Google Pay, and Shop Pay. We do not use your complete payment information for purposes unrelated to processing or supporting your transaction.
Payment providers may handle payment information under their own privacy policies and security practices.
4. Financing Information
Smart RTO may offer financing options for qualifying purchases.
If you choose to apply for financing, the applicable financing company may request additional information to evaluate your application. That information is handled according to the financing provider's own privacy policy and terms.
5. Information Collected Automatically
When you browse our online store, certain technical information may be collected automatically.
This may include:
- IP address
- Browser type
- Device information
- Pages and products viewed
- Referring website
- Shopping activity
- General website usage information
6. Cookies and Online Technologies
Our e-commerce website may use cookies, pixels, and similar technologies.
These technologies can help us:
- Keep products in your shopping cart
- Remember certain preferences
- Maintain website functionality
- Understand website traffic
- Measure marketing performance
- Improve product and shopping experiences
- Support security and fraud prevention
7. How We Use Information
Smart RTO may use collected information to:
- Process and fulfill orders
- Arrange delivery and shipping
- Provide customer service
- Manage customer accounts
- Process payments
- Support financing requests
- Handle returns and exchanges
- Send requested order notifications
- Improve our products and website
- Understand customer shopping activity
- Prevent fraud or unauthorized activity
- Meet legal and regulatory requirements
8. Delivery and Shipping
To complete an order, we may provide relevant customer information to delivery companies, shipping carriers, installers, or other service providers involved in getting your purchase to you.
Only information reasonably needed to provide the requested service should be shared for this purpose.
9. Marketing Messages
If you sign up to receive promotional communications, we may send information about products, offers, store updates, or other Smart RTO promotions. You can unsubscribe from marketing emails by using the unsubscribe option included in those messages. Transactional communications, such as order confirmations and important service messages, may still be sent when necessary.
10. When Information May Be Shared
We may share information with companies and service providers that help us operate our business.
These may include providers involved with:
- Shopify and e-commerce services
- Payment processing
- Financing
- Shipping and delivery
- Website hosting and technology
- Analytics
- Marketing
- Customer support
- Fraud prevention
- Product fulfillment
11. Shopify and Third-Party Services
Our online store uses Shopify and may connect with third-party services to provide shopping, payment, marketing, analytics, financing, delivery, and other features.
These companies may process information according to their own terms and privacy policies. Their handling of information may differ from Smart RTO's practices.
12. Customer Accounts
If you create an account, we may store information needed to manage your account and shopping activity.
You are responsible for keeping your login information confidential and should contact us if you believe your account has been accessed without permission.
13. Product Features and Online Tools
Some Smart RTO product pages may offer features such as 3D product viewing or augmented reality.
Information required to operate these features may be processed by the technology or service supporting the feature.
14. Third-Party Links
Our website may contain links to websites or services operated by other companies, including manufacturers, payment providers, financing companies, and social media platforms.
Once you leave our website, the privacy practices of the third party will apply.
15. Protecting Your Information
We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, misuse, alteration, or disclosure.
No website, online store, or electronic transmission can be guaranteed to be completely secure.
16. How Long We Keep Information
We retain information for as long as reasonably necessary for business, transaction, customer service, legal, accounting, security, and other legitimate purposes.
The appropriate retention period may depend on the type of information and why we collected it.
17. Your Privacy Choices
Depending on where you live, you may have rights concerning your personal information.
These rights may include requesting access to certain information, asking for corrections or deletion, or choosing certain options regarding the use or sharing of personal information.
You may also visit our Your Privacy Choices page for available privacy controls.
18. Children's Privacy
Our website is intended for general consumers and is not directed toward children.
We do not knowingly request personal information from children in a manner prohibited by applicable law.
19. Policy Updates
We may revise this Privacy Policy when our business, website, services, technology, or legal requirements change.
When updates are made, we will change the effective date shown at the beginning of this policy. We encourage customers to review this page periodically.
20. Contact Smart RTO
If you have questions about this Privacy Policy or how we handle personal information, contact us:
Whitehall Township, PA
- Address: 1952 MacArthur Road, Whitehall Township, PA 18052
- Contact: 484-935-9028
Easton, PA
- Address: 927 Northampton St, Easton, PA 18042
- Contact: 215-971-4964
Pennsylvania, USA
- Address: 2000 MacArthur Rd, Whitehall Township, PA 18052
- Contact: 484-935-9028
Email: info@gosmartrenttoown.com